ActioNet and CIO-SP3

A ten year multiple award indefinite delivery/indefinite quantity (IDIQ) contract, CIO-SP3 is available for use by all government departments and agencies through the issuance of task orders. Task orders can be issued on a fixed-price, cost-reimbursement, or time-and-material/labor hour basis – terms and conditions can be augmented to address your needs and orders. The contract’s ten year period allows your task order requirement to benefit from multi-year performance or the inclusion of optional periods and optional tasks. Ten separate task areas outline a broad technical scope to provide total IT solutions to individual requirements.

Administered by the National Institutes of HealthInformation Technology Acquisition and Assessment Center (NITAAC), CIO-SP3 provides streamlined procurement of information technology (IT) services and solutions and is aligned with the accountability goals and IT services outlined in the Federal Health Architecture, Federal Enterprise Architecture and the Department of Defense Enterprise Architecture. In short, CIO-SP3 was created to accommodate all of the agency’s IT requirements, no matter how simple or complex.

ActioNet is primed to support the total scope of information technology services and solutions within the CIO-SP3 contract. We have been providing these services and solutions to numerous federal agencies over the past 10 years. We are a small business who understands the GSA contracting environment and fully embraces the concept of industry partnership; not only with GSA, but with our customers and end users. We are truly a customer-centric company who values our customers and provides that personal touch and attention they deserve.

Our corporate foundation is built on quality processes and services for our customers as well as the strong commitment to our employees – a collective company culture which firmly believes and lives the fact that our employees are our greatest asset.

About ActioNet


ActioNet is a rapidly growing woman owned small business that has been in business supporting numerous federal defense and civilian agencies for over 10 years. We are headquartered in Vienna, Virginia and have several nationwide offices. We are an IT services and solutions company which provides Program Management, Process Improvement, Data and Database Administration, Infrastructure Support and Solutions, Systems Integration, Information Assurance, and Software Engineering across a number of IDIQs and GSA Schedules. Our CMMI Level 3, ISO, and ITIL certifications show that we are dedicated to providing structured quality support services and products to our clients.

ActioNet is proud to be a trusted partner, working side-by-side with GSA to support their federal defense and civilian customers. We are committed to establishing a win-win partnership with GSA.

Team ActioNet

  • Results-oriented and quality focused
  • Mature Processes – SEI CMMI®-DEV Maturity Level 3, ISO 20000, ISO 27000, ISO 9001:2015, and ITIL certified
  • Strong knowledge of and experience partnering with GSA
  • Dedicated and experienced Senior Program Manager
  • Best in class PMO

Commitment to Quality

ActioNet’s commitment to quality solutions and services is exemplified by our continual efforts to enhance how we do business. Our quality policy stated on our home page is just one example of how our philosophy penetrates every aspect of how we do business.

At ActioNet we strive to continually improve our business processes in order to exceed customer requirements and expectations.” Ashley Chen, President & CEO, ActioNet


Our core philosophy starts with our President & CEO, Ashley Chen, and is embraced by every ActioNet employee.

  • Build long-term relationships with clients by providing the highest quality services.
  • Value our employees and encourage employee learning and self-improvement; giving each dedicated employee the chance to grow with ActioNet.
  • Keep ActioNet’s standards high through teamwork and commitment to quality.

About CIO-SP3



CONTRACT NUMBER: HHSN316201200201W – SB & Women Owned

CONTRACT PERIOD: 07/15/2012 to 07/14/2022

CONTRACT NUMBER: HHSN316201200202W – 8(a)

CONTRACT PERIOD: 06/30/2012 to 06/29/2022

DUNS: 011443269

SPONSOR: National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC)


ELIGIBLE USERS: All federal agencies may place task orders against this contract.



PROGRAM MANAGER: Jeffrey Ondris, Phone: 703-204-0090 x287; Email:




The Chief Information Officer – Solutions and Partners 3 (CIO-SP3) Small Business Government-wide Acquisition Contract (GWAC) is a ten (10) year Indefinite Delivery/ Indefinite Quantity (IDIQ) contract. This contract is intended to provide information technology (IT) solutions and services as defined in FAR 2.101(b) and further clarified in the Clinger-Cohen Act of 1996. These IT solutions and services include health and biomedical-related IT services to meet scientific, health, administrative, operational, managerial, and information management requirements. The contract also contains general IT services partly because medical systems are increasingly integrated within a broader IT architecture, requiring a systems approach to their implementation and a sound infrastructure for their operation.

Through this contract, the National Institutes of Health (NIH) Information Technology Acquisition and Assessment Center (NITAAC) will award multiple IDIQ contracts under which federal government agencies can award task orders to acquire IT services. These task orders will employ various pricing arrangements such as Firm-Fixed-Price (FFP), Cost-Plus-Fixed-Fee (CPFF), Cost-Plus- Award-Fee (CPAF), Cost-Plus-Incentive-Fee (CPIF), and Time-and-Materials (T&M), all of which are to be issued in accordance with the Federal Acquisition Regulation (FAR).

ActioNet covers the following CIO-SP3 task areas:
Task Area 1: IT Services for Biomedical Research, Health Sciences, and Healthcare
Task Area 2: Chief Information officer (CIO) Support
Task Area 4: Outsourcing
Task Area 5: IT Operations and Maintenance
Task Area 6: Integration Services
Task Area 7: Critical Infrastructure Protection and Information Assurance
Task Area 8: Digital Government
Task Area 9: Enterprise Management Systems
Task Area 10: Software Development

CIO-SP3 Conformed Contract (pdf)

CIO-SP3 SB Awarded GWAC (pdf)

CIO-SP3 8(a) Awarded GWAC (pdf)

ActioNet CIO-SP3 Contractor Site Rates (pdf)

ActioNet CIO-SP3 Government Site Rates (pdf)

Using CIO-SP3

How to Place an Order

CIO-SP3 contract holders went through a rigorous source selection process prior to award, which includes dimensions such as technical capabilities, past performance, price and cost. This enables Contracting Officers (CO’s) to use simplified evaluations at the task order level, resulting in significant savings in time, money and resources.

Ceiling rates were negotiated at the Master Contract level to be the best available. When your agency places a task order, you are already starting with the most cost competitive rates, and competition will drive them even lower.

NITAAC’s online system (e-GOS) streamlines the acquisition process even further with automatic distribution, built-in FAR guidance, and more.

NITAAC offers the following program benefits to all customers:

  • Easy-to-use, secure web-based e-GOS ordering system for automated task order competition, management, awardee selection and notification
  • No special “Delegation of Procurement Authority” is required by NITAAC
  • Customer Support Center provides one-hour response to any contractual, technical or procedural question
  • One-day turnaround on free, comprehensive SOW/SOO assessment for every task order assures quality responses
  • Free training on GWACs, FAR 16, NITAAC contracts, and NITAAC online ordering systems; certification for 2 CLPs awarded

NITAAC’s online ordering system, e-GOS, streamlines the ordering process in a few easy steps:

  • Customer submits request for proposal (RFP)
  • NITAAC reviews scope and releases to eligible contract holders
  • Optional question-and-answer period follows
  • Contract holders submit proposal
  • Customer evaluates and selects awardee
  • Contracting Official prepares award in agencies’ contract writing system (e.g., PRISM), using the CIO-SP3 contract number
  • Contracting Official loads award documents in e-GOS and submits to winning bidder

Prompt Payment Terms

Prompt Payment Terms: 0% Discount

Processing Fee

NIH is required to collect an NIH Contract Access Fee (NCAF) from its customers to reimburse the cost of operating and administering the CIO-SP3 contract. Effective January 5, 2016 the fee is fixed at .55% (i.e., 0.0055) for any new task orders released under the contract and applied to the total award value for contractor performance. Total award value is all-inclusive: labor, fees (including award fees and incentive pools), and ODCs (including travel). The formula is: Total NCAF = Total Award Value * NCAF Percentage. The NITAAC Program Office has instituted a cap of $150,000 for any task order base or optional period (not to exceed 12 months) with funding in excess of $27 million under the CIO-SP3 Small Business and 8(a) contracts.

For More Information

Contact: Jeffrey Ondris, ActioNet, Inc. CIO-SP3 Program Manager, or phone 703-204-0090 x287

General ActioNet CIO-SP3 email:

CIO-SP3 Conformed Contract (pdf)

CIO-SP3 SB Awarded GWAC (pdf)

CIO-SP3 8(a) Awarded GWAC (pdf)

ActioNet CIO-SP3 Contractor Site Rates (pdf)

ActioNet CIO-SP3 Government Site Rates (pdf)

Contact Us

Program Management Office

Jeff Ondris
CIO-SP3 Program Manager
2600 Park Tower Drive, Suite 1000
Vienna, VA 22180
phone 443-436-0090 x287

Thomas Boyce
Vice President, Applied Innovation
2600 Park Tower Drive, Suite 1000
Vienna, VA 22180
phone 703-204-0090 x355

Timothy Bendt
Contracts Manager
2600 Park Tower Drive, Suite 1000
Vienna, VA 22180
phone 301-944-5415