ActioNet Inc. announced today that the company has successfully certified against the ISO/IEC 20000 standard. Providing our customers with quality products and services is the key to our existence and continued success. This certification further emphasizes to our employees and customers ActioNet’s commitment to providing outstanding Information Technology Service Management (ITSM). Jeffrey D. Abish, Executive VP and CTO, stated “Embracing ISO 20000 has enabled ActioNet to further enhance our IT Service Management capabilities and offerings back to the business. It demonstrates to our customers ActioNet’s commitment and ability to implement and manage ITSM offerings aligned with industry best practices such as ITIL resulting in improved service while reducing operational costs.”
About ISO/IEC 20000 Certification
ISO (International Organization for Standardization) is a global network that identifies what International Standards are required by business, government, and society, develops them in partnership with the sectors that will put them to use, adopts them by transparent procedures based on international input, and delivers them to be implemented worldwide. ISO has a current portfolio of over 15,000 standards that provide practical solutions and achieve benefits for almost every sector of business, industry and technology. ISO/IEC 20000 specifies requirements for an ITSM system that utilizes industry best practices such as ITIL where an organization needs to demonstrate its ability to provide IT Services that are aligned with customer and business requirements, aims to enhance customer satisfaction, all while being both highly scalable and reducing IT costs.
About ActioNet, Inc.
ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI-DEV Level 4 and CMMI-SVC Level 4, ISO 20000 and ISO 9001:2015 registered, and woman-owned IT Engineering firm with strong qualifications and expertise in Program Management, Infrastructure Solutions, Information Assurance, Software Engineering, and IT Business Governance. We have established Technical Centers of Excellence in IT Service Management (ITSM), SharePoint and Cyber Security. ActioNet has a strong corporate commitment to customer service, employee growth and quality. ActioNet has outstanding past performance, as evidenced by our “Exceeds Customer Expectations” rating from Dun & Bradstreet, and a 92 out of 100 rating from Open Ratings. ActioNet holds the highest 4A1 Financial Rating from Dun & Bradstreet. ActioNet was named one of Virginia’s Fantastic 50 in 2011 for the eighth year in a row.
For more information, please visit our website at www.actionet.com
Michelle Barnes, 703-204-0090 Ext.102, [email protected].