ActioNet, Inc. has been awarded the Integrated Infrastructure Services task order (IISC) last week by the National Oceanic and Atmospheric Administration (NOAA) under the NOAALink contract to align service desk resources with NOAA’s business priorities using a Shared Services strategy. This will expand efficiencies gained through a comprehensive analysis, enterprise process standardization (ITIL/ITSM) and a full transformation of IT service delivery to include a customer oriented approach. Together with ActioNet’s support of the National Service Desk (NSDesk), IISC is a key component in the OCIO’s portfolio for providing enterprise-class IT Service Management across NOAA. The IISC will provide consolidated Tier 2 & Tier 3 IT support services to the NOAA OCIO and Staff Offices, as well as support elements in the OAR, OMAO, NESDIS, and NWS Line Offices.
NOAA is an agency that enriches life through science. NOAA’s reach goes from the surface of the sun to the depths of the ocean floor as we work to keep citizens informed of the changing environment around them. NOAA’s mission touches the lives of every American and we are proud of our role in protecting life and property and conserving and protecting natural resources.
About ActioNet, Inc.
ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI-DEV Level 4 and CMMI-SVC Level 4, ISO 20000, ISO 9001:2015, ISO 27001, and woman-owned IT Services Firm with strong qualifications and expertise in Program Management, Infrastructure Solutions, Information Assurance, Software Engineering and IT Business Governance. As a process-oriented company, ActioNet also follows the Project Management Institute (PMI) methodology as well as Information Technology Infrastructure Library (ITIL) standards. ActioNet has outstanding past performance, as evidenced by our “Exceeds Customer Expectations” rating from Dun & Bradstreet and a 92 out of 100 rating from Open Ratings. ActioNet holds the highest 3A1 Financial Rating from Dun & Bradstreet. ActioNet was named one of Virginia’s Fantastic 50 winners in 2011 for the eighth year in a row.
For more information, please visit our web site at www.actionet.com
Michelle Barnes, 703-204-0090 Ext. 102, [email protected]