ActioNet’s corporate culture is based on our commitment to our clients, our people, and growth, which has helped us reach new levels as an organization. We are never satisfied with the status quo, having achieved the most current SEI CMMI®-DEV Maturity Level 4, CMMI®-SVC Maturity Level 4, ISO 9001:2015, ISO 20000 and ISO 27001 in the past few years. Our results-driven team delivers high quality IT solutions to our clients through proven methodologies and innovation.
International Organization for Standardization
The ISO/IEC 20000 standard focuses on providing the highest level of IT Service Management to customers, reinforcing ActioNet’s dedication to providing world class services to our customers.
By obtaining the coveted ISO 27001 certification, ActioNet emphasizes its expertise in Information Security and Assurance as well as demonstrating its strengths in Risk Management.
ActioNet doesn’t take a break from quality. We were first certified against the ISO 9001:2000 standard in 2006.
CMMI for Development (CMMI-DEV) is an integrated set of best practices that improves performance and key capabilities for organizations that develop products, components, and services. Maturity Level 4 leverages Quantitative Management to identify and implement process improvements to meet and exceed customers’ needs and expectations.
CMMI for Services (CMMI-SVC) is an integrated set of best practices that improves performance and key capabilities for organizations that want to produce, deliver and maintain a Quality Services Management Organization across all functions, not just IT. Customer Service and Continuous Improvement are ingrained in our Corporate Culture.
ActioNet has joined the select list of approximately 25 companies worldwide who have received the HDI Support Center Certification. This program is the only open industry standards program for the certification of support center quality.
ActioNet is a certified reseller and services partner for BeyondTrust, a leading provider of secure remote service desk support solutions. ActioNet’s Remedy Practice has certified reseller and services representatives and administrators to provide re-sales, sales and production install and configuration support.