ActioNet and NOAALink Core IT Services

The NOAALink CORE Services contract (NOAALink) is the Department of Commerce’s newest contract vehicle. It is a competitive multiple award, indefinite-delivery, indefinite-quantity set-aside 8(a), small business contract. It is designed specifically to provide all Department of Commerce and Department of Commerce Bureaus with an efficient, flexible way to order the full range of information technology services and solutions. These services and solutions include support for Strategic Management, Customer Care, Infrastructure Management, Business Management, and Information Security and Risk Management. This includes support of specific systems and applications, infrastructure, systems integration, information assurance, and related training and program management.

ActioNet is primed to support the total scope of information technology services and solutions within the NOAALink contract. We have been providing these services and solutions to numerous federal and civilian agencies over the past 10 years. We are a small business who understands the NOAA and the Department of Commerce contracting environments and fully embrace the concept of industry partnership; not only with DoC, but with our customers and end users. We are truly a customer-centric company who values our customers and provides that personal touch and attention they deserve.

Our corporate foundation is built on quality processes and services for our customers as well as the strong commitment to our employees – a collective company culture which firmly believes and lives the fact that our employees are our greatest asset.

About ActioNet


ActioNet is a rapidly growing woman owned small business that has been in business supporting numerous federal defense and civilian agencies for over 21 years. We are headquartered in Vienna, Virginia and have several nationwide offices. We are an IT services and solutions company which provides Program Management, Process Improvement, Data and Database Administration, Infrastructure Support and Solutions, Systems Integration, Information Assurance, and Software Engineering across a number of IDIQs and GSA Schedules. Our CMMI Level 4, ISO, and ITIL certifications show that we are dedicated to providing structured quality support services and products to our clients.

ActioNet is proud to be a trusted partner, working side-by-side with GSA to support their federal defense and civilian customers. We are committed to establishing a win-win partnership with GSA.

Team ActioNet

  • Results-oriented and quality focused
  • Mature Processes – CMMI®-DEV Level 4, CMMI®-SVC Level 4, ISO 9001, ISO 20000, ISO 27001, HDI and ITIL Certified Professionals
  • Strong knowledge of and experience partnering with GSA
  • Dedicated and experienced Senior Program Manager
  • Best in class PMO

Commitment to Quality

ActioNet’s commitment to quality solutions and services is exemplified by our continual efforts to enhance how we do business. Our quality policy stated on our home page is just one example of how our philosophy penetrates every aspect of how we do business.

At ActioNet we strive to continually improve our business processes in order to exceed customer requirements and expectations.” Ashley Chen, Chairman & CEO, ActioNet


Our core philosophy starts with our Chairman & CEO, Ashley Chen, and is embraced by every ActioNet employee.

  • Build long-term relationships with clients by providing the highest quality services.
  • Value our employees and encourage employee learning and self-improvement; giving each dedicated employee the chance to grow with ActioNet.
  • Keep ActioNet’s standards high through teamwork and commitment to quality.

About NOAALink


Team ActioNet’s NOAALink contract provides a full range of IT services and solutions to support the Department of Commerce, and all Bureaus and Offices. NOAALink is a 10 year IDIQ contract, under which Task Orders will be issued. These Task Orders may be Firm Fixed Price (FFP), Labor Hour (LH), Time and Materials (T&M) or Delivery Orders. NOAALink may be used by all Department of Commerce Bureaus.

  • Contract Number: DG133W-10-CQ-0027
  • Program Ceiling: $2.5 Billion
  • Sponsor: Department of Commerce, NOAA
  • Period of Performance: 8/31/2010-8/30/2020

Scope of Services

NOAALink focuses on enterprise wide and service area requirements for IT services. The IT Service Area requirements are grouped into five Management Components:

  • Strategic Management
  • Customer Care
  • Infrastructure Management
  • Business Management
  • Information Security and Risk Management

Services covered by NOAA Link include:

  • Decision Support
  • Enterprise Architecture Services
  • Project Management Services
  • End-user Service Center Services
  • Desktop Management Services
  • Data Center Services
  • Application Management Services
  • Strategic Sourcing Catalog Services
  • Training/Professional/Consulting Services
  • Special Projects
  • Security Services
  • Continuity of Operations and Disaster Recovery

NOAALink Ordering: See to download NOAA Link instructions.

Teaming Partners

  • Truestone
  • GNS
  • Gamma 1 Technologies

For more information, please contact us at [email protected]

Using NOAALink

NOAALink Process

  • NOAALink customer prepares and submits notification of the impending Task Order Request via the Work Initiation, Scope & Highlights Form (WISH). Next the WISH is sent to the RRT via email at [email protected]
  • The WISH will be reviewed to determine if it is within scope. If the WISH isn’t within scope, then an email will be sent to the creator informing them that the task can’t be done under NOAALink. Otherwise, the request will be assessed to see if it can be applicable to the broader enterprise (Enterprise Consolidated).

Enterprise Consolidated (EC)

  • If the task is determined to be enterprise consolidated, the NOAALink Project Manager will convene a Requirements Analysis Meeting (RAM).
  • The RAM will review the WISH to determine if it’s a true enterprise requirement, and the implementation time frame.
  • If the WISH is EC, the WISH initiator is notified to prepare the package.


The package is emailed to [email protected] for review. The package must contain the following:

  • Independent Government Cost Estimate (IGCE)
  • Determinations and Findings (D&F) if necessary
  • Justification for Other Than Full and Open Competition (JOFOC) if necessary
  • Performance Work Statement (PWS)
  • Proof of Funding (MARS), CRequest submitted to NOAALink (NLK).


The Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) prohibits discrimination on the basis of disability in programs conducted by Federal agencies, in programs receiving Federal financial assistance, in Federal employment, and in the employment practices of Federal contractors. The standards for determining employment discrimination under the Rehabilitation Act are the same as those used in title I of of the Americans with Disabilites Act (ADA). On July 26th, 1990, President George H. W. Bush signed into law the ADA. On August 7th, 1998, President Bill Clinton signed into law the Rehabilitation Act Amendments of 1998. These amendments significantly expanded and strengthened the technology access requirements in Section 508 of the Rehabilitation Act. On April 18th, 2001 the Federal Acquisition Regulation (FAR) was revised to implement Section 508 as required by law. Today, the FAR requires all Electronic and Information Technology (EIT) developed, procured, maintained, or used by the Federal Government (effective June 25th, 2001) be accessible to people with disabilities.

The definition of EIT and the accessibility standards were developed by the Access Board. These standards, requirement exceptions, the FAR rule, and a wealth of other information regarding the Federal IT Accessibility Initiative can be found at The accessibility standards also can be found at 36 CFR Part 1194.

ActioNet’s Philosophy

ActioNet, Inc. and its employees are committed to making this website, our services, and our products accessible to individuals with disabilities. We incorporate accessibility (Section 508) compliance testing in the design, development, and maintenance of our websites and products. Our work on accessible design is continuous and we welcome feedback on improving the accessibility of our site, services, and products.

ActioNet provides agencies with all information available regarding compliance with accessibility standards, partial compliance, or what accessibility features are offered on products and services provided by ActioNet. Some products which derive from external suppliers/manufacturers are used in conjunction with ones ActioNet produces. ActioNet will refer inquiries to the appropriate supplier/manufacturer for the most current Section 508 information.

Benefits of Accessibility

Our reasons for a strong focus on accessibility extend far beyond the mandates of the ADA and Section 508 of the Rehabilitation Act. Structuring our systems and content for use by assistive technologies has multiple benefits beyond simply meeting mandates:

  • We value our stakeholders and desire to have our work available to everyone.
  • We recognize that accessibly designed systems are typically easier for non-experts to use.
  • We believe that having our site structured for assistive technologies positions us well for wireless and other specialized access devices.

Contact Us: [email protected] or visit the Contact Us page.

Contact Us

NOAALink Program Management Office

[email protected]

Ramon P. de Guzman
Vice President, Science & Research Business Unit
8403 Colesville Road, Suite 1250
Silver Spring, MD 20910
Phone 703-204-0090 ext 188
[email protected]

Asia-Pacific Contact

Gary Murakami
Director, Asia-Pacific
3375 Koapaka Street, Suite C345
Honolulu, HI 96819
Phone: 808-779-7384
[email protected]