ActioNet Customer Experience (ACX)
By Crystal C. What is Customer Experience (CX)? In simplest terms, it is how your customers perceive and emotionally feel about their overall experience with your business before, during and after their transaction with you. Per OMB mandate, Circular A-11, Section 280, the government defines it as “a combination of factors that result from touchpoints… Read more »
ActioNet Hosts Training for National Insider Threat Awareness Month
By Neri-Lissa H. The National Counterintelligence and Security Center (NCSC) has declared September as National Insider Threat Awareness Month (NIATM). NIATM was created in response to numerous security breaches involving insiders in recent years. Throughout September, government agencies and participating companies host seminars to inform others of how to spot and mitigate risks. Each and… Read more »
ActioNet Moves into Phase Two of Reopening
By Lina J. 2020 has brought unprecedented changes to the way we all operate. Social, travel, and business practices have all needed to be rethought with safety and health in mind. Throughout the entirety of 2020, ActioNet has expertly followed the latest government and CDC recommendations to keep our ActioNeters, customers, and their families safe…. Read more »
Cybersecurity Considerations in a Multi-Cloud Environment
By Reuben M. Remember when moving data into the cloud was a radical idea? Those days are long gone. Forbes estimates that 83% of all enterprise workloads will be performed in the cloud by the end of 2020, a remarkable shift in an already rapidly changing digital landscape. Yet the market is increasingly moving beyond… Read more »
The Cybersecurity Practice at ActioNet
by Andy S. Many of us working in the government space are aware of the massive data breach at the Office of Personnel Management (OPM) announced in 2015 that exposed the personal information of over 22 million government and contractor employees. In the Washington D.C. area at least, that made big news. If you don’t… Read more »
Team ActioNet Equal Justice Initiatives Exceeds Goal
by Michelle B. During one of the most challenging periods in our generation with the COVID-19 crisis and the major shift in how and where we work and interact with each other, we take great pride that our ActioNeters continue to support our community and help others in need, never missing a beat in showing… Read more »
ActioNet is participating in the USAG Humphreys Job Fair in South Korea
By Sherina A. At ActioNet, Inc. we look for ways in which we can locate, stay connected and bring in the best talent in the industry. As part of our hiring goals, we specifically seek avenues to tap into external resources such as local community hiring events. In doing so, we take pride in honoring… Read more »
Keeping Each Other Safe at ActioNet – Sanitation Stations
By Lina J. Starting in July, our Human Resources Team created “Sanitation Stations” in the kitchens in the ActioNet Vienna and Baltimore offices. At these sanitation stations you will be able to find hand sanitizer, wipes, tissues, antibacterial spray, and paper towels. We encourage employees to use these supplies as necessary to keep themselves and… Read more »